Client Objective
North star: data. A high-performance athletic shoe and apparel retailer needed to become more data-driven in its decision-making to achieve key business goals. But the road to results was long and they needed a partner to show them the way.
Unique Challenge
A legacy that led to wrong turns. Their legacy Enterprise Data Warehouse (EDW) lacked stability, reliability, and scalability. Poor data quality led to high support costs and a lack of trust in which way to turn. Employees were creating time-consuming manual processes to obtain basic analytics. The organization lacked an understanding of its supply chain and distribution needs, leading to inefficiency, misdirection, and waste.
Bespoke Solution
Going the data distance. Unify partnered with the organization to deliver on the data and analytics roadmap by establishing an enterprise data and analytics platform based on cloud technologies. The team provided a scalable and reliable data platform for both operational and analytical reporting workloads and integrated internal and external data. A full suite of reporting capabilities addressed supply chain, marketing, sales, customer service analytic needs, and more. The team developed change management and training tools to make sure adoption would be smooth.
Proven Impact
Smooth and smart roads ahead. Now the team is never lost. The new data platform has become the business’s trusted source of truth. Previously, data was 12-24 hours old, and now users have access to fresh data within seconds. What discoveries await? The improved data sources are enabling new paths to manage the business, serve customers, and quickly evaluate supply chain needs. Data feeds are now informing intelligent product design, enabling a competitive market advantage, and improving overall profitability that will go the distance.
To learn more about Unify’s proven impact and custom solutions, contact us today.