Client Objective
Embracing the flow of best practices. A large public utility company had a solid foundation for managing information and records. Their priority? Safety. That’s why they needed to speed the adoption of information and records management best practices across the enterprise.
Unique Challenge
Moving forward needs vision. To enable every employee to take responsibility for properly managing their information and records, the company needed to make some bold moves. Including creating a new 2030 vision to help lead the way. But, the team lacked a clear process as well as coaching, education, and support to get there.
Bespoke Solution
Change at lightspeed. Unify Consulting worked with the client’s Information and Records Governance Team to design, develop, and deliver a 16-week customized process for engaging each business unit. From framework, assessment, to developing action plans for measuring progress, the Unifiers were there every step of the way to help create a repeatable and documented rollout process.
Proven Impact
Swift empowerment. The opportunities for advancing Information and Records Governance maturity across the enterprise are moving fast. Armed with the new change management strategy, the supported and coached senior leaders are leading the way to change. The client said that Unify’s approach “built what good looks like – there are actions coming out of it. They aren’t remediating issues but rather taking action. We are seeing the change in others.” We think there’s nothing better than embracing change and empowered employees who achieve a “unified” goal.